Managing Users and Permissions

Managing Users and Permissions

As you build your team, controlling who can access and change your church's information is essential. EvangelOS uses a role-based permission system — every user is assigned exactly one role that defines what they can see and do across the platform.


How to Access User Management

  1. Click your organization name in the top-right corner.
  2. Select Settings from the dropdown.
  3. Navigate to the Users tab.

Inviting a New Team Member

  1. On the Users tab, click Invite User.
  2. Enter the person's email address.
  3. Select their Role (see role descriptions below).
  4. Click Send Invite. They will receive an email with a link to create their account and join your organization.

Understanding All Eight Roles

1. Site Admin

Full access to everything — settings, billing, integrations, user management, all data, and all features. Reserve this role for your most trusted senior leaders or primary church administrator. Only Site Admins can invite other Site Admins.

2. Editor

Day-to-day operational access. Editors can add and edit members, create events, send communications, manage groups, and use most features. They cannot access billing, integrations, or user management settings.

3. Viewer

Read-only access across the platform. Viewers can see member records, event details, reports, and analytics — but cannot create or edit anything. Ideal for council members who need visibility without the ability to make changes.

4. Member

This role is for congregation members accessing the Member Portal — a self-service area where they can view their own profile, submit prayer requests, register for events, and manage their giving. Members have no access to the administrative backend. Available on all plans, including Essential.

5. Financial

Scoped exclusively to the Financial Management section. Financial users can manage giving records, process batches, generate giving statements, and connect to QuickBooks Online — but have no access to member data, events, or communications. Ideal for a bookkeeper or finance team member.

6. Volunteer

Access limited to volunteer scheduling and ministry assignments. Volunteers can view their assigned shifts, check in to scheduled service, and see ministry-related information. They cannot view full member records or access administrative areas.

7. Group Leader

Scoped to the specific group(s) this person leads. Group Leaders can take attendance, message their group members, manage group details, and add notes — but only for their assigned group(s). They cannot see other groups or access any other section of the platform.

8. Check-In Volunteer

A purpose-built role for check-in station operators. Users with this role can only access the Check-In module — they can check members and guests in or out of events and services, but cannot view or edit any other data. Perfect for greeters and welcome team members operating a check-in kiosk. Requires Event Check-In feature (Growth plan and above).


Role Permissions at a Glance

Feature AreaSite AdminEditorViewerMemberFinancialVolunteerGroup LeaderCheck-In Vol.
Members & PeopleFullFullView onlyOwn profileNoneNoneGroup onlyNone
GroupsFullFullView onlyOwn groupNoneNoneAssigned onlyNone
EventsFullFullView onlyRegisterNoneAssigned shiftsNoneCheck-In only
CommunicationsFullFullView onlyNoneNoneNoneGroup onlyNone
Giving & FinanceFullNoneNoneOwn givingFullNoneNoneNone
Analytics & ReportsFullFullView onlyNoneFinancial onlyNoneNoneNone
Settings & BillingFullNoneNoneNoneNoneNoneNoneNone
User ManagementFullNoneNoneNoneNoneNoneNoneNone

Deactivating or Removing a User

  1. Go to Settings → Users.
  2. Find the user in the list.
  3. Click the ... menu next to their name and select Deactivate or Remove.

Deactivating a user immediately revokes their access. Their historical data and contributions are preserved.


Frequently Asked Questions

Can I change a user's role after they have joined?
Yes. From the Users tab in Settings, click the ... menu next to any active user and select Edit Role.

Can a user have more than one role?
No — each user is assigned a single role. If someone needs broader access, assign them the role with the widest appropriate permissions.

Do Members see the same admin interface as my team?
No. Members log in through the Member Portal (a separate, simplified interface) and never see the administrative backend.

What happens to a user's data if I remove them?
Removing a user only revokes their login access. Any records, notes, or actions they took in the system are preserved.

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